What can WP Support HQ help with?

Backups

WP Support HQ backs up WordPress and the database to an off-site location on a daily basis. You can feel secure that your content is available in case something happens to the server or hosting provider.

WordPress Core Updates

Our plans all include keeping WordPress Core up to date on a weekly or monthly basis. This helps keep your site secure and protected from the newest attacks.

Plugin Updates

Plugins are often updated with new functionality, bug fixes, and security patches. It’s important to keep these current and WP Support HQ can update them weekly or monthly.

Theme Updates

Theme updates are more complicated to update. We can update themes that are not customized or have a child theme. We support Genesis Themes, WooThemes, and Elegant Themes.

Support Tickets

The great thing about WordPress is you can updates your site! It can also be the worst thing, but we’re here to help. With support tickets, we can recommend plugins, fix CSS issues, upload large files, and help with other various quick fixes.

Response Time

Many sites are mission critical and you need quick response times. Though we usually respond very quickly, we provide maximum response times so you can rest assured we’re here for you.

Spam Filtering

Comments are an awesome feature of WordPress, but spam isn’t! We use AKISMET to help fight comment span.

Performance Cache

Performance keeps your users and Google happy. Our hosting provides a caching layer and some plans include customized caching setup, available upon request.

Security Monitoring

Because WordPress is so popular, it’s also a target for Viruses. We offer security scanning and site hardening to help protect your site from these attackers.

Site Migration

Sometimes you want to move hosts, might to WP Support HQ or somewhere else. We can get everything moved and running quickly when the need arises.

Phone/Chat Support

Sometimes you need to talk to someone to get a problems fixed, we offer plans with this level of support to help you get the most out of WordPress.

Hosting Available

Many customer want us to handle everything, including hosting! No problem, we host a lot of sites and are happy to add more.

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