![Top 5 WordPress Customer Support Plugins in 2021]()
by wpsupporthq | Mar 3, 2021 | Plugins
Guest post by Alex Levitov. Americans tell an average of 15 people if they have a poor customer service experience. But in the case of a good experience, they’ll tell only 11 people. That is probably the perfect explanation for why companies in the USA lose over $62...
by wpsupporthq | Jun 22, 2020 | Optimization, Plugins
A lot of our clients use Contact Form 7 for their contact forms. With a couple of additional plugins you can mitigate most spam and bot submissions. First, you probably already have Akismet, you definitely do if you’re a WP Support HQ customer. If not,...
by wpsupporthq | Aug 26, 2017 | Security, WordPress
WordPress is already a very secure platform but it is also the target to a lot of attacks because of its popularity. Security has been covered in great detail by the resources below, but here’s our top recommendations. Secure passwords! Secure passwords should be over...
by wpsupporthq | Aug 5, 2017 | Optimization, Security, WordPress
When you setup your new WordPress site, there are a couple of things that will help make things more secure. You can do them later too, but it’ll require a bit more work. First, use a different table prefix from the default ‘wp_’. It’s easy to change this is from the...
by wpsupporthq | Jul 30, 2017 | Backups, Tips, WordPress
Boring! I know. But you’ll regret not having them at some point. Plus it’s pretty easy to get backups, either one-off or scheduled. You also want to make sure you store them offsite. Offsite is more important than scheduled if you don’t make changes often. But...
by wpsupporthq | Jul 6, 2016 | Optimization, Plugins, Security, Support, WordPress
When a new site signs up we do a number of things to make sure it’s backed up, updated, secure, and running smoothly. We think our WP management service is a great value, but we also think these are things every WordPress site should do. So for the do-it-yourselfers...
by wpsupporthq | Apr 15, 2016 | Content, Optimization
As a business using a WordPress website, you want to get the most from your online efforts. You have invested time and money on the design and promotion of your website so that it gets traffic and converts well. However, if you aren’t using A/B conversion...
by wpsupporthq | Dec 17, 2015 | Resources
If you’re having a difficult time turning all of those analytical reports into actionable game plans, then take a bite of Media Salad. Puns aside, Media Salad compiles data from the stats of your social media accounts and creates press-worthy reports, unique...
by wpsupporthq | Dec 17, 2015 | Security, Support
Updates are important, but they can break your website, so many people just don’t update. The problem is updates aren’t just about new features. Often they contain security fixes. Getting these security fixes is important because malware makers and spammers will scan...
by wpsupporthq | Dec 10, 2015 | Backups
But my hosting provider said the provide backups! Did they? Is it a WordPress specific hosting provider? If so, you’re probably in good shape here. You’ll want to make sure they are running and you know how to restore those backups. Not a WordPress specific host? No...
