Our Pricing
Choose the Best Plan
- The Starter Plan. Just getting started and trying to keep things simple?
- WP Support HQ’s Starter Plan specifically is designed to be the best option for most sites — and it’s probably what you should choose. It gives the protection and management flexibility needed to keep sites running smoothly.
- The Business Plan. Do you have a lot of site traffic and need more support?
- WP Support HQ’s Business Plan is for you. Your site will be hosted on its own virtual server — and you will have more access to more support for technical issues and questions.
- The Pro Plan. Do you need your own IP address or developer access?
- The Pro Plan has everything in the Business Plan — and you will get your own IP address and have developer access to the sever through SFTP/SSH.
- The Scale Plan. Do you have tons of traffic and need redundancy in your setup?
- The Scale Plan uses a load balancer to route traffic to multiple virtual servers and a separate database server. It is designed for maximum site uptime and to handle big-time site traffic.
Compare Plan Features & Details
choose your plan
- Maintenance
- Backups
- WordPress Updates
- Plugin Updates
- Woo Themes, Elegant Themes, or Free Themes Theme Updates
- Optimized WP Settings
- Protection
- Spam Filtering
- Security Settings
- Firewall
- Free SSL
- Security Scans
- Malware Removal
- Performance
- WordPress Optimized Servers
- Virtual Private Server
- Private IP Address
- SSH/SFTP access
- Load Balanced Web Servers
- Separate Database Server
- Support
- Free Migration
- Tickets
- Phone Support
Starter
$45
/ site / month
- 1 / month
- 1 / month
- $99
Business
$125
/ site / month
- 1 / week
- 1 / month
- 1 / month
Pro
$175
/ site / month
- 1 / week
- 1 / week
- 1 / month
- 5 / month
Scale
$395
/ site / month
- 1 / week
- 1 / week
- 1 / month
- 5 / month
What They’re Saying
We have been using WP Support HQ for over a year and are happy with their timely and reliable service to update and back up our WordPress site. When we needed a restore, they completed the task in one day’s time. They also helped us increase the limit of our display table on our website for no charge since it was such a small change. Response to our emails is always friendly and fast.
Haselden Construction worked directly with WP Support HQ for over three years as our web hosting provider. They were always prompt and responsive. I would highly recommend them to others.
Thank for for the great customer service and all the help after our crash a couple of years ago. I’d definitely recommend you to anyone who asks. It’s one of the best investments I’ve made!
Frequently Asked Questions
How does payment work?
our credit card, and you will be billed automatically each month. We offer invoicing options paid yearly or quarterly. Contact us with questions about account setup.
Am I locked into a contract?
No. You may cancel at anytime. We suspend service within 30 days of initial notice.
What happens if a plugin or theme update breaks my site?
Should this happen, WP Support HQ reverts quickly to the site’s most recently backed
up copy. We will restore that backup and then wok to determine what went wrong.
What if my site is hacked?
Keeping a site updated helps prevent most hacking attempts. However, the bad guys
sometimes still get in. If that happens, we will revert quickly to a recent, backed up copy
of the site and make sure everything is updated.
Can you provide support for clients who must demonstrate HIPPA compliance?
Currently, WPSupportHQ does not support specific software tools designed to establish
and maintain HIPPA compliance.
Can I keep my current site hosting provider and still receive support from WP SupportHQ?
Yes. We can work with most hosting providers. In rare cases, we even will recommend
that our clients switch to a host provider that better fits their specific needs.
Can I change my plan after signup?
Yes! You can upgrade or downgrade your plan at any time by logging into your WP
Support HQ account.
What is your refund policy?
We provide a 100% Money Back Satisfaction Guarantee during the first 30 days. After
that, you can cancel anytime.
What happens if my site cannot be restored?
We’re not sure why we wouldn’t be able to restore a site, but if we couldn’t for some
super-duper extraordinary reason, we will work to recover as much content as possible,
to purge the site of any malware, and to assist our client with the rebuilding of any
missing content. Again, this would have to be a super rare event because all 30 days of
site backup we perform for every site would have to be corrupted and/or a malware
would have to be so devastating that nothing from the existing site could be recovered.