[uw_testimonial author=”Steve Vinson – Magnolia Manor” pic=”//dk4iql7onrj5a.cloudfront.net/wp-content/uploads/2020/06/steve-v.jpg”]Thank for for the great customer service and all the help after our crash a couple of years ago. I’d definitely recommend you to anyone who asks. It’s one of the best investments I’ve made![/uw_testimonial]
The Business Plan. Do you have a lot of site traffic and need more support with WordPress?
WP Support HQ’s Business Plan is for you. Your site will be hosted on its own virtual server — and you will have more access to more support for technical issues and questions.
The Pro Plan. Do you need your own IP address or developer access?
The Pro Plan has everything in the Business Plan — and you will get your own IP address and have developer access to the sever through SFTP/SSH.
Have tons of traffic oThe Scale Plan. Do you have tons of traffic and need redundancy in your setup?r need to have redundancy in your setup?
The Scale Plan uses a load balancer to route traffic to multiple virtual servers and a separate database server. It is designed for maximum site uptime and to handle big-time site traffic.
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choose your plan
- Maintenance
- Backups
- WordPress Updates
- Plugin Updates
- Woo Themes, Elegant Themes, or Free Themes Theme Updates
- Optimized WP Settings
- Protection
- Spam Filtering
- Security Settings
- Firewall
- Free SSL
- Security Scans
- Malware Removal
- Performance
- WordPress Optimized Servers
- Virtual Private Server
- Private IP Address
- SSH/SFTP access
- Load Balanced Web Servers
- Separate Database Server
- Support
- Free Migration
- Tickets
- Phone Support
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Starter
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$45
/ site / month
- 1 / month
- 1 / month
- $99
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Business
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$125
/ site / month
- 1 / week
- 1 / month
- 1 / month
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Pro
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$175
/ site / month
- 1 / week
- 1 / week
- 1 / month
- 5 / month
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Scale
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$395
/ site / month
- 1 / week
- 1 / week
- 1 / month
- 5 / month
[uw_testimonial author=”Tracy Mathieu – Director of Corporate Marketing, Haselden Construction” pic=”//dk4iql7onrj5a.cloudfront.net/wp-content/uploads/2017/07/tracy.jpg”]Haselden Construction worked directly with WP Support HQ for over three years as our web hosting provider. They were always prompt and responsive. I would highly recommend them to others.[/uw_testimonial]
Frequently Asked Questions
[faq_item title=”How does payment work?” active]Sign up with your credit card, and you will be billed automatically each month. We offer invoicing options paid yearly or quarterly. Contact us with questions about account setup.[/faq_item]
[faq_item title=”Am I locked into a contract?” active]No. You may cancel at anytime. We suspend service within 30 days of initial notice.[/faq_item] [faq_item title=”What happens if a plugin or theme update breaks my site?” active]Should this happen, WP Support HQ reverts quickly to the site’s most recently backed up copy. We will restore that backup and then work to determine what went wrong.[/faq_item] [faq_item title=”Can I keep my current site hosting provider and still receive support from WP Support HQ?” active]Yes. We can work with most hosting providers, but will need SSH access. In rare cases, we even will recommend that our clients switch to a host provider that better fits their specific needs.[/faq_item] [faq_item title=”Can you provide support for clients who must demonstrate HIPPA compliance?” active]No. However, HIPPA compliance is only needed for sites storing patient information. Most marketing sites don’t require HIPPA compliance.[/faq_item]