For small business owners that want their website to work for them.
WP Support HQ is your WordPress Sysadmin that allows you to focus on business; we keep your site fast, secure, and working for you.
We provide you and your marketing agency the foundation and support to grow your website without needing to worry about the technical details.
More than just a host, we actively work to make sure your site completely handled on the technical side.
And since we partner with marketing agencies, we’re here to support them too, without needing you to get in the middle.
Traditional hosting is great, if that’s what you’re into. But most business owners and marketing agencies have better things to focus on.
Why does my site need “taken care of”?
WordPress is a powerful CMS with a huge ecosystem of over 60k plugins. That’s a lot of code and eventually there’s going to be some conflicts and security bugs.
But more importantly, 43.2% of all websites run WordPress making it the largest target for website attacks. While that sounds bad, the WordPress community is very good about finding and fixing issues. That code needs to be updated on your site, though.
92% of WordPress vulnerability reports are from outdated plugins. And, on average, a WordPress site is attacked every 22 minutes.
That’s why you want a Sysadmin, not a host, to make sure your site is up and running.
What we do for you
- Monitor for malware
- Update your WordPress plugins & check for conflicts
- Monitor for vulnerable plugins
- Block suspicious traffic and hacking attempts
- Update the servers running your site
- Optimize performance trough caching & CDNs
- Optimize our servers for WordPress
- Keep daily, off-server backups
And more nerdy stuff, that you want done, but probably don’t care about.
What’s all this about optimization and performance?
WordPress is not just a website, it’s an application, with a database and code that runs when someone visits your site. Those things can create a slow, annoying experience for your customers.
Google found that for every second delay in mobile page load, conversions fell by up to 20%. Slow sites lose leads and sales.
While bounce rates, the number of people to leave before even reading a site, jump from ~10% to ~40% at a 5 second load time. If you’re paying for traffic, your slow site is costing you money twice! Once for the traffic and again for lost leads.
Hosting is only part of the performance equation. Caching, image optimization, and plugin selection also play a role. We handle that stuff for you too. Many hosting providers offer these services, but they won’t take care of them for you.
How does it work?
- You sign up, with confidence knowing you have our 60-day money back guarantee
- We’ll contact you and/or your agency to get your site set up and migrated
- BONUS: We’ll do our basic Security and Performance Tune-Up
- We’ll take if from here and let you know what we’ve done each month
- If you need anything, just reach out
That’s it!